Senior Client Services Officer

Department of Primary Industries and Regional Development

Job Overview

Senior Client Services Officer

Permanent, Full Time
Salary: Level 4, $81,452 – $85,797 pa, Public Sector CSA Agreement 2021
Location: Northam
Position Number: 70220117

  • Are you passionate about supporting the operations of a large regional office and multi-disciplinary teams?
  • Would you like to apply your high-level skills in coordination and administrative processes to support a regional administration team and the Farming Systems Innovation Director?
  • Are you ready to immerse yourself in an environment passionate about agricultural innovation and farming systems research? 

What will your typical day look like?

As the Senior Client Services Officer, you will be responsible for the efficient delivery of business support and high-level administrative services to our Northam regional office and the Farming Systems Innovation Director. You will undertake and support administrative processes in partnership with different internal service groups such as human resources, finance, procurement, and information technology. You will be part of a geographically diverse team of administrative staff, overseeing service delivery improvements, customer service and task assignment as necessary.

Enough about us, let’s talk about you.

This role is suitable for someone who is experienced and passionate about customer service, is well organised and values continuous improvement. While the main role is centred on undertaking administrative and business support services, your innovative thinking will be required to help improve delivery of the services to produce desired outcomes. Your ability to communicate clearly and effectively will be necessary given that you will be coordinating and liaising with different groups and projects in the department. Your well-developed experience and understanding of effective client services is imperative as you will coordinate and oversee a wonderful team of accomplished and new administrative officers. While it is not required, exposure to working in a regional office setting and/or coordinating within other state government agencies is advantageous.

Need further information?

We’d love to hear from you!

To have a confidential discussion, please contact: Juana Paynter, Manager, Regional Intelligence and Adoption on (08) 9690 2146 or 0417 545 608 (during business hours).

Please ensure you have plenty of time to submit your application to allow for unanticipated problems, as late and proforma applications will not be accepted. (Please note: Online lodgement is system generated. Any submissions on or after 4:00pm will not be accepted)

CLOSING DATE: Wednesday, 25 May 2022 at 4:00 PM WST

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